Job Opportunities at Tickblaze

Job Summary

We're seeking a B2B Project & Product Manager to lead the planning, coordination, and delivery of our B2B Prop Firm Tech Arm expansion. This is a hybrid role combining Project Manager (department lead) and Product Manager (tech and product oversight).

This role begins once deals are closed by the CEO & BDM Teams - managing everything from onboarding, configuration, and deployment to ongoing product improvements. You'll sit at the center of our dev, support, compliance, and business teams, ensuring that projects are executed on time, to spec, and aligned with client and company objectives.

Responsibilities

• Build and manage structured onboarding workflows for new and migrating prop firms
• Develop project timelines, break down tasks, and assign deliverables in Jira
• Track progress, address bottlenecks, and escalate issues where necessary

• Translate leadership vision and customer needs into clear product requirements
• Oversee integrations between CRM, OMS/OME, and trading platforms (Tickblaze + external platforms such as NinjaTrader, Tradovate, DXtrade, Match Trader, Tradelocker, MT4/5, CTrader, Rithmic, etc.)
• Manage feature requests, QA cycles, and release readiness with dev teams

• Lead post-sales onboarding calls with new prop firms
• Manage deep configuration for new and migrating firms, including system migrations and large-scale setups
• Act as the primary point of contact for onboarding, setup, and deployment

• Create SOPs, onboarding guides, and deployment playbooks
• Document all product launches and integrations to ensure scalability and repeatability

Key Outcomes - First 90 Days

Requirements

• Proven experience in project and product management in fintech, trading, or prop firm environments
• Advanced knowledge of the prop firm lifecycle (sim to live)
• Deep familiarity with CRM + OMS/OME systems, FCMs, liquidity/bridge integrations, and market data providers
• Experience with multi-asset classes: futures, stocks, CFDs, crypto
• Strong ability to coordinate across technical and non-technical teams
• Excellent organizational, communication, and leadership skills

• Background in a prop firm, brokerage, or trading platform vendor
• Knowledge of regulatory frameworks (CFTC, SEC, etc.)
• Technical literacy with APIs, data feeds, and migrations

Work Environment

• Fully remote, full-time, aligned with U.S. Eastern Time
• Independent contractor engagement (not employee)
• Reliable high-performance computer, stable high-speed internet, quiet professional home office

Job Summary

We are seeking a Discord Community Moderator to help manage and grow our fast-moving trading and prop firm community.

This role goes beyond basic moderation. We are looking for someone who understands trader culture, futures and prop firm environments, and how to build an active, professional, and engaging online community. You will help support discussions, onboard new members, assist with announcements and events, and maintain a strong community presence across the Tickblaze ecosystem.

Responsibilities

• Moderate discussions across the Tickblaze Discord community in a professional and consistent manner
• Maintain organized, active, and welcoming channels for traders, developers, educators, and partners
• Encourage member participation and foster a strong community culture
• Monitor conversations, identify issues, and escalate concerns when necessary
• Handle community disputes, spam, inappropriate behavior, and moderation actions professionally

• Support initiatives designed to increase engagement, retention, and community growth
• Help onboard new users and answer general platform and community-related questions
• Assist with promotions, launches, webinars, AMAs, announcements, and community events
• Identify trends, recurring questions, and feedback from the community and communicate findings internally

• Manage Discord channels, permissions, bots, automations, and server organization
• Assist with structuring channels and workflows to improve usability and engagement
• Ensure community resources, announcements, and pinned content remain updated and accurate

• Work closely with the Tickblaze team on community initiatives and communication strategies
• Coordinate with support, marketing, and leadership teams to ensure consistent messaging
• Provide regular updates regarding community sentiment, concerns, and engagement trends

Requirements

• Prior Discord moderation or community management experience
• Experience within the prop firm, trading, or fintech space
• Strong understanding of trading terminology and trader culture
• Excellent written English communication skills
• Experience using Discord bots, permissions, automations, and moderation tools
• Ability to manage fast-moving conversations and escalations professionally
• Strong organizational skills and attention to detail

• Experience working at prop firms or trading platforms
• Familiarity with futures trading, algo trading, or trading software
• Experience growing online communities
• Content creation or social media experience
• Experience managing support or educational communities

Work Environment

• Fully remote contractor engagement
• Flexible schedule based on community activity and coverage needs (part-time/full-time depending on experience)
• High responsiveness and professionalism required
• Fast-moving startup environment requiring adaptability and strong communication
• Reliable high-performance computer, stable high-speed internet, quiet professional home office

Application Process

Along with your resume, include short answers to the following screening questions:

• Are you comfortable working remotely using your own equipment as an independent contractor?
• Can you maintain flexible availability aligned with community activity and company needs? Are you looking for a part-time or full-time engagement?
• Describe your experience moderating or managing Discord communities.
• What experience do you have within the prop firm, futures, trading, or fintech industry?
• What Discord bots, moderation systems, or automation tools have you worked with?
• Describe one successful community initiative or engagement idea you helped implement.
• What online trading or fintech communities are you most familiar with?
• Based on your experience, what separates an average trading community from one that traders actively return to every day?
• If you were given full ownership of the Tickblaze Discord community for 90 days, what would your top priorities be and why?
• Give ONE reason why you are uniquely qualified for this role and stand out from other candidates.

Important: We review all answers carefully to assess authenticity. Please write your own responses — generic or AI-generated text will disqualify your application. Keep it short, specific, and genuine.